Information Technology and its Application on Railways
Information and communication technology has had a central role in railways right from its origin. Since the beginning, telephone and communication lines were carried along railway routes, as communication was crucial in railway operations. Even in modern times, improvement of railway services and operations is difficult without integration of strong IT systems. Railway systems have improved in various fronts with extensive usage of Information Technology. Some of the most important advancements are in fields of Security, Operations, Customer Services and access to railway services. One of the most important contributions of Information Technology in railways is in the domain of customer service and access to information. Railway systems are integrated with efficient and real-time frontend IT platforms for improvised customer services. Modern railway systems have to deal with massive commuters and an increasing transportation of goods.